Privacy Policy

Effective Date: November 1, 2025

1. Introduction

ROCA Authentications (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website https://rocadc.com or our services.

By using our site or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and payment details when you use our services or complete forms.
  • Document Information: Copies or details of documents you submit for apostille, authentication, or embassy legalization services.
  • Technical Information: IP address, browser type, and usage data collected automatically through cookies or analytics tools.

3. How We Use Your Information

Your information is used to:

  • Provide, process, and deliver authentication or apostille services.
  • Communicate with you about your order or inquiry.
  • Process secure payments.
  • Improve our website and services.
  • Comply with legal and regulatory obligations.

We do not sell, rent, or share your personal data with unrelated third parties for marketing purposes.

4. Information Sharing

We may share your information only when necessary to:

  • Submit documents to government agencies (e.g., the U.S. Department of State, FBI, or embassies).
  • Process payments through secure third-party providers (such as Stripe or Square).
  • Comply with legal requirements or protect our rights.

All third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain personal and document information only as long as necessary to complete your service and meet legal or tax requirements. Afterward, it is securely deleted or anonymized.

6. Data Security

We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. While we take every reasonable step to secure your information, no online transmission is completely risk-free.

7. Cookies and Analytics

Our website may use cookies to enhance user experience and collect anonymous analytics data (such as traffic and engagement) through tools like Google Analytics. You can disable cookies in your browser settings at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Request a copy of the information we hold about you.

To make a request, please contact us at info@rocadc.com.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

ROCA Authentications LLC
5411-F Backlick Road
Springfield, VA 22151
info@rocadc.com
(703) 212-8449